Plainville Adult and Continuing Education received a grant award
distribution of $1,525.00 from the Plainville Community Fund II at the
Main Street Community Foundation to support a "Customer Service and
Sales Certification Training Program" to be held this fall. This funding
will make available 15 (needs-based) scholarships for Plainville
residents.
The program will prepare students to take the National
Retail Federation (NRF) Basic and Advanced Customer Service and Sales
Certifications exams. Marta Cruz, Instructor, holds a BA in
Communications and has vast customer service and sales experience in the
hospitality industry. Cruz said, "Students with NRF Certification
demonstrate knowledge and skills in areas that employers value, like the
economics of retail, assessing and meeting customer needs, closing
sales, and much more."
According to Jill O'Brien, Coordinator of
Plainville Adult Education, "This 48-hour course will be offered Friday
evenings at Plainville High School and Saturdays at the Plainville
Public Library, to accommodate community members who are juggling busy
schedules."
The Customer Service and Sales Certification
Training Program will be featured in the Fall 2017 Plainville Adult and
Continuing Education Program Guide, mailed to all Plainville residents
mid-August and will be posted at:
http://www.plainvilleschools.org/family/adulted
To request a scholarship application, please call Plainville Adult and Continuing Education Office:(860) 793-3209.